Data Policy

oomoo – consent to engagement and storing/use of data:

oomoo offers emotional wellbeing solutions for young people aged 12-18. The project involves face-to-face and online activities.

Purpose of holding data:

oomoo records special category (sensitive) data with regards to a participant’s mental health and wellbeing. The purpose of this is to ensure that oomoo staff can monitor a participant’s progress and also ensure that they are suitably safeguarded.

What is involved in a membership:

By signing up to an oomoo membership, information is captured regarding a participant’s, name, date of birth, contact details and demographic information. This helps us to ensure that the support is received by appropriate participants and anonymised data informs us of how we can continually improve the project. There is also the opportunity for beneficiaries to enter qualitative information about their experiences and progress as far as they feel comfortable in doing so.

Benefits and risks of participating:

The benefits of participating in oomoo is that the project will offer activities that can help young people feel better. The risks would be that the oomoo website does hold information about a participant which they would not want to be disclosed in a data breach. oomoo does everything it can to protect participant data by limiting access to this information by a small, group of staff who need access to ensure the support delivered is safe and appropriate as well as password security measures to manage access to data.

Procedures for withdrawal:

If a participant wishes to withdrawal their data, please email and we will arrange for all of your data to be removed with confirmation of this being completed.

Usage of the data for research, dissemination, storage, publishing and archiving:

Any data that is used for research or dissemination purposes will only be in relation to general outcomes. All personal data will be fully anonymised containing no personal information that could in any way be traced back to an individual participant. There would be no access to any personal data for the purposes of research by anyone except a core staff of team within Open Door Charity, the parent organisation of oomoo. Your data will not be shared with any third party unless you are at risk. Data is stored in the back end of the website and is only stored for a period that is reasonably necessary to ensure oomoo provides adequate support and effectiveness to its participants.

Strategies for assuring ethical use of the data:

Open Door Charity, as the parent organisation, takes the ethical use of data extremely seriously. The Charity has been operating since 2011 and ensures that only staff who NEED access to data as part of their roles have access to it. All staff are also bound by confidentiality agreements through their contract of employment and the system is only accessible via a password and username function.

Filing a complaint:

Should you have a complaint, have any questions or concerns around your storage of data, please contact us on

In order to participate in oomoo, you must consent to the above information with regards to engagement, storing and using of data.